The organizations used quality tools to develop their processes and gain satisfaction\nfrom the customers. The main objective of this study is to develop\nlevels of quality in the construction industry through the use of the seven basic\nquality control tools. Such tools are extremely crucial tools which are used\nworldwide in the industries for continual improvement. The seven basic\nquality tools are Check Sheet, Histogram, Pareto Chart, Fishbone Diagram,\nControl Chart, Flowchart and Scatter Diagram. They were implemented in\nvarious steps of the process in order to define the problems, measure its impacts,\nfind out its root causes and solve these problems to ensure the production\nof non-defective items. The study shows how the seven basic tools of\nquality are very useful and effective in identifying and removal of defects\nfrom the manufacturing process. These tools are helpful in every stage of the\ndefect removal process. This study was conducted on Cleopatra Group Company.\nThis company succeeded to serve the public and private projects in the\nEgyptian construction sectors.
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