Sensors, combined with intelligent systems, can enhance the quality of the Telecare services deployed at home, improving the\ncapability for detection of risk situations and the users care.However, there are no specific studies that evaluate this kind of Telecare\nsystems by professionals that work in a Telecare center. This paper shows the results of an assessment of the current satisfaction\nand future expectations of the Telecare professionals when using advanced Telecare solutions deployed at home. The study has\nbeen conducted through structured interviews with 24 Telecare experts working in the Telecare center of the Spanish Red Cross for\nattending alarmcalls for elderly people.Theinterviews had the support of the TALISMANTelecare system that is a next-generation\nTelecare service deployed in the accessible digital home of Universidad Polit�´ecnica de Madrid. All participants showed overall\nsatisfaction with TALISMAN and their intention to use it. Results showed that perceived usefulness is an important influencing\nfactor to the intention to use it and the Quality of the Information is a key factor in the perceived usefulness. TALISMAN, as an\nexample of a next-generation Telecare system, is seen as a tool with high potential for improving the care of elderly people at home.
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