The technologies cloud computing (CC) and artificial intelligence (AI) are\nvery much on business horizon as smart transformation technologies for\ncompanies to be smarter once, so as to render their services in a smart way to\ntheir customer, meaning promptly, efficiently and economically that best satisfy\nthe customers. This study is a study of the application of CC, and AI in\nthe leading telecom MGA-MENA Company in the middle-east. The result of\nthe application of the twin-technologies of cloud computing and artificial intelligence\nis the increase in operational services, product efficiencies and better\nproducts and more customer satisfying services of a Smart MGA-MENA\nCompany. The conclusion that follows is that the big telecom enterprises like\nMGA-MENA with a large customer base and every minute umpteen transactions,\ncloud computing and artificial intelligence is a new and advanced\nbusiness opportunity. So, it is suggested that telecoms need to be technologically\ndynamic and updated.
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