Quality management system (QMS) is defined as the managing structure, responsibilities,\nprocedures, processes, and management resources to implement the principles and action lines\nneeded to achieve the quality objectives of an organization. QMS is conventionally being\nassociated with the manufacturing industry as it is used to direct and control an organization\nwith regard to the end-product quality via various QMS manufacturing models, namely Malcolm\nBaldrige National Quality Award, the ISO 9000 quality standards, Total Quality Management\n(TQM), Six Sigma and Lean. However, since the construction industry appears to be going\nthrough a period of introspection, with the increasing of technological innovation in design\nconcepts, use of new and unique materials, novel methods of construction, complex social\nissues, rapid environmental change as well as obnoxious problems of delay, over-budget and\nlow quality, QMS is observed by this paper as the solution to this dilemma. Hence, this paper\naims at appraising the integration of QMS in the Malaysian construction industry. It is expected\nthat the findings of this paper would help the project management team of the construction\nprojects to efficiently manage the construction activities throughout the whole project life cycle\nfrom pre-contract to post-contract phase via the integration of QMS.
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