Changing organizational structures of new service firms, especially knowledge intensive\nservices (KIS) which have become more complicated and diversified in recent years require\nbetter organizational communication. This study points out that team management and\ncommunication in KIS have some special characteristics and should be discussed in line with\nthe theory of Groupthink. The present paper contributes that leadership and organizational\nculture are very important antecedent conditions for groupthink in KIS teams, and require\nfurther investigations. Along with examining the advantages and disadvantages of presented\nsolutions to avoid groupthink incidences, this paper also provides implications for practice.
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