Tourism is one of the main economic engines for nations with total contribution of 9.5% to global GDP and\n8.9% of total employment in 2013. Tourism can only flourish if the industry can employ qualified staff or sustainable\nworkforce which is the heart for excellent and prompt service delivery system. Thus, this review made to give\nsummarized information about challenges and opportunities of tourism and hospitality employment. Narrative review\nwas used where selected and related articles, reports and studies of the topic are compared and summarized.\nTourism and hospitality creates diversified employment opportunities in different sectors like accommodation, food\nand beverage establishments, transportation services, travel agencies, tour operation companies, natural and\ncultural attractions sites. The challenges are poor pay and working conditions, sexual harassment, discrimination,\nunequal treatment, low education and training, undemocratic and rigid corporate culture, seasonality and political\ninstability which drastically reduce the number of visitors which in turn brings high employees� turn over. Concerned\nstakeholders including, academicians, policy makers and business owners of tourism and hospitality shall take\nactions to bring sustainable work force for the development tourism and hospitality sectors.
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