Companies-manufacturers have to deal with demand and supply uncertainties. They need to adjust\nto changing customer needs and to be able to pass new quality requirements through the\nsupply chain. Even if suppliers� performance is satisfactory in stable environment, they can behave\ndifferently in dynamic situation. Some suppliers can fail to meet new quality requirements or even\nquit the supply chain. Underestimation of suppliers� motivation can lead to loss of sales, customers,\nand can face the situation of need of new supplier search. The goal of this paper is to highlight an\nimportance of consideration of informal factors in relationships with supply chain and to discuss a\nmethodology of approach to predict high risk suppliers for changing quality requirements.
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